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SimplyBook.me has proven to be a valuable tool for various industries and professionals. Users have successfully utilized the software to …
Starting at $9.90 per month
View PricingOverview
What is SimplyBook.me?
SimplyBook.me is an appointment booking system that improves customer service. It is designed to make the booking process simpler and more efficient.
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Pricing
Entry-level set up fee?
- $10 bookingsOptional
For the latest information on pricing, visithttps://simplybook.it/en/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9.90 per month
Product Demos
Online Booking Software Review: SimplyBook.me
YouTube
A First Impression Demo of SimplyBook.me - Professional Booking Links
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is SimplyBook.me?
SimplyBook.me is an online appointment booking system for small and mid-size businesses. Larger corporations have the option to purchase the Enterprise Scheduling Software, which supports businesses with widespread locations. It simplifies the booking process and enables businesses to market their services. SimplyBook.me provides a centralized platform that automates online booking and client communication.
This system provides support for expanding customer bases with scalable features. SimplyBook.me makes designing a booking website simple, offering a variety of professional templates to reflect the brand. It offers over 60 custom features to improve the customer experience and help manage service businesses. SimplyBook.me is presented as ideal for businesses that rely on memberships, classes, or repeat appointments. The system is not limited to a specific industry and can be customized to meet the needs of any business.
Although SimplyBook.me primarily functions as an online booking system, it includes a range of marketing tools. According to the vendor, the main benefit of using SimplyBook.me is the ability to market a services through multiple channels. Clients can schedule appointments on a website and well-known platforms such as Facebook, Instagram, and Google My Business. SimplyBook.me also includes a mobile app to give clients an accessible and personalized booking experience. Clients have 24/7 access to schedules and can book services from anywhere.
SimplyBook.me aims to help attract new customers and maintain relationships with existing customers, for for growing businesses that want to establish customer loyalty. With SimplyBook.me, users can offer discounts and promotions that encourage repeat business. Their Promotion Systems supports businesses by generating more referrals and reducing advertising costs. If a business offers memberships, SimplyBook.me can be used to create subscription tiers with different levels of benefits. Users also have the option to enable recurring appointments and send Come-back-Soon Reminders to anyone who has not booked services recently.
SimplyBook.me can also be used for feedback collection from existing clients. If the review feature is enabled, SimplyBook.me will automatically send emails that invite customers to leave reviews. This allows businesses to develop a better understanding of their customer satisfaction and share authentic reviews on their booking website. The review feature is free for all users and only accepts feedback from verified customers. SimplyBook.me also integrates with products that are designed for email marketing automation, such as MailChimp and ActiveCampaign. Those who are interested in developing an email marketing campaign should take advantage of the review feature and integrate SimplyBook.me with an email marketing automation software.
SimplyBook.me Screenshots
SimplyBook.me Videos
The TrustRadius team takes a close look at SimplyBook.me and puts the booking website and link provider to the test. While it does offer standard, professional booking features, some of its true potential may surprise you.
The TrustRadius team takes a look at some of the top features of the SimplyBook.me product and discusses who it maybe a best fit for.
Watch Check out SimplyBook.me's tutorial and introductory videos
SimplyBook.me Integrations
SimplyBook.me Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
| Supported Countries | worldwide |
| Supported Languages | English, Spanish, French, German, Portuguese, Taiwanese, Chinese, Polish, Dutch, Italian, Korean, Japanese |
Frequently Asked Questions
SimplyBook.me is an appointment booking system that improves customer service. It is designed to make the booking process simpler and more efficient.
SimplyBook.me starts at $9.9.
The most common users of SimplyBook.me are from Small Businesses (1-50 employees).
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Reviews and Ratings
(22)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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SimplyBook.me has proven to be a valuable tool for various industries and professionals. Users have successfully utilized the software to streamline their scheduling processes and improve efficiency in their daily operations. For medical recruiting companies, SimplyBook.me has facilitated the coordination of interviews and the pairing of clients with hospital clients, eliminating the need for a middleman and allowing for convenient scheduling. This has not only saved time but also improved the overall experience for both parties involved. Similarly, academic institutions have benefited from SimplyBook.me by organizing appointments with students and faculty, enhancing efficiency and holding students accountable for their commitments. The software's ability to send reminders and documents has simplified these sessions, making them easier to handle.
Users are impressed with SimplyBook.me's user-friendly interface, which makes it effortless to manage meetings and events on a regular basis. Its integration with popular third-party applications like Facebook, Twitter, and Google allows for easy sharing of meeting links, further enhancing convenience. The notification feature of SimplyBook.me has been appreciated by users as it provides alert messages about upcoming meetings, events, tasks, and more. Additionally, the ability to upload documents for future reference has proven useful.
For teams consisting of 15-20 people across different service-providing industries, SimplyBook.me has become an indispensable solution for booking online appointments. Its robust scheduling feature is particularly beneficial when dealing with different time zones and scheduling calls with prospect agencies. Users have found that managing their schedules using SimplyBook.me not only helps them stay organized but also allows them to receive payments in advance, solving cashflow problems.
Furthermore, SimplyBook.me simplifies the billing process with its direct and intuitive billing solutions. Users have integrated conferencing services with the software's booking feature, automating the process of logging meetings and reducing stress. Some users have even set up a booking form that allows clients to chat with sales teams during initial introductory calls.
The integration with Google work calendar ensures that users are always notified of new bookings, reducing the risk of missed appointments. Users have also utilized SimplyBook.me as a means to connect with leads, prospects, and clients during open time slots, offering the ability to receive payments through various methods, including PayPal. The software's capability to sell complementary products during the booking process has been a deciding factor for users who chose SimplyBook.me over other solutions like Calendly and Acuity.
Despite some challenges and limitations reported by users, the concept and features of SimplyBook.me are appreciated. Users have experienced how the automation provided by Simply
User-Friendly Interface: Many users have praised SimplyBook.me for its user-friendly interface, stating that it is simple and easy to navigate. They appreciate the straightforward design, which makes it effortless to find and use the software's features without any confusion or complications.
Effective Organization Tools: Reviewers have found the organization tools provided by SimplyBook.me to be highly effective in helping them stay organized and manage their time efficiently. They mention that these tools allow them to easily keep track of appointments, tasks, and events, ensuring they never miss an important engagement.
Seamless Integration with Google Calendar: Several users have highlighted the seamless integration between SimplyBook.me and Google Calendar as a major benefit. They mention how this integration allows them to sync their schedules effortlessly, eliminating the need for manual updates across different platforms. This feature enables users to maintain consistency in their calendars while efficiently managing their appointments.
Confusing User Interface: Some users have found the user interface of SimplyBook.me to be confusing and not easy to navigate. They mention that it takes time to adjust and find the desired options, although some acknowledge that it becomes easier with time and familiarity.
Lack of Help Guides: The help guides provided by SimplyBook.me were criticized for not being intuitive enough. Users suggest that clearer instructions should be included in the guides to assist them in using the software effectively.
Limited Template Options: Several users mentioned the lack of variety in templates as an area for improvement. They felt that having more template options would enhance their ability to customize their booking pages according to their preferences.
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
June 06, 2022
Best solution for appointment booking/scheduling
We offer our clients to book appointment slots using "SimplyBook.me" as per their best availibity. It helps us to connect with the leads, prospects and clients in our open time. Also, it provides us ability to receive payments through PayPal and many more payment methods for paid consultations through the same tool.
- Share calendar and open time with clients to book meetings.
- Ability to share booking links and availibility through social media.
- Can be integrated to various customer management systems through API.
- Pricing per person should be cheaper from the competitor tools.
- The UI hasn't been updated in a while, it should be updated to give a fresh look to the tool.
- It doesn't have option to accept payments via PayUBiz. It'd be great if this integration can be provide, will really help us integrate other business channels.
- users can book slots
- gives a sense of visibility of the consultant's open time and availibility throughout the month
- easy to manage and track previous, upcoming meetings, imp notes, MOMS during the session
- user doesn't have to take out time and call/email to know the availibility
- consultants can easily connect/sync with concerned users who actually require help
- it saves time and additional overhead cost
I've used pretty much all known tools but there's something or the other missing. Some are complex to use, some are not compatible through the api, some ask for access to our internal databases and some doesn't execute it well. The main reason behind choosing SimplyBook.me was that it is straight forward, it's UI is simple to use and it offers realtime connectivity with our product and services pages.
June 06, 2022
Online booking simplified for your business
It helps me with scheduling appointments for clients and being able to sell the professional services I provide. I like the automation it provides for my services so if I keep my calendar open, the clients can book an appointment for themselves depending on my availability and the time slots that suit them. It saves the effort of me checking with them and then blocking a time.
- Books appointments well as chosen by the client
- It enables me as a service provider to send emails
- It enables sending appointment reminders to the respective clients
- Schedule delay for beyond a day because there are times when I want to book beyond 3 or 4 days but I have to instead remember to come back before 1 day to set the reminder.
- Confusing to pay for different features because many times I have found it unclear what features will be available to a paid user and what still will need to be paid for.
- The interface is not easy, it takes time to adjust to things and find the options you find, navigation becomes relatively easier once you get the hang of the app.
- Online booking
- Scheduling of calls
- Display services
- Ease of use
- Accessibility to schedule appointments
- Ability to send appointment reminders
I work on Google Calendar when I have to schedule a call myself especially in cases where the client has asked for a call to be scheduled at their convenient time. For those cases where the clients can book appointment for themselves, I use SimplyBook.me. On Google Calendar I miss the feature of sending automated emails and call reminders before the actual call which proves useful with SimplyBook.me
The app helps us organize academic appointments with students and faculty. We use it on a daily basis and it helps us be more efficient with our time and hold students responsible for what they are signing up for. It also allows sending reminders and documents which makes the sessions a lot simpler and easier to handle.
- Integrates with social platforms
- Send out reminders
- Easy to use interface
- Improve the notification system with no need to login
- Add more templates
- Better customer support
- Easy to navigate
- Sends reminders
- Customizable
- It allows us to be more efficient with our time. We had too many cancelations before.
- Allows for self-cancelation
- Allows to sell other stuff
The interface is not as easy to navigate for administrators and students (clients). Calendly is a bit more complicated to understand and set up than SimplyBook.me and it doesn't link to social media like Instagram or Facebook, which is very useful for us. When Calendly sends out an email doesn't provide as many specifics for the clients.
4
Administration
2
May 27, 2022
Great tool for scheduling various appointments.
With SimplyBook, it is incredibly easy to schedule appointments and meetings and have clients do the same on their end. Instead of sharing Outlook calendars or sending emails back and forth, SimplyBook streamlines the process for everyone involved. The software also offers additional features that are very helpful, such as app integration, payment methods, and messaging.
- Privacy
- Scheduling
- API Integration.
- Integrating better with different internet software.
- Automatically putting meetings in Outlook or Gmail.
- Chat features.
- Scheduling
- Payment methods.
- API Integration.
- Clients scheduling appts.
- Payment features.
- Chat features.
SimplyBook offered more features and seemed more secure than the other options we explored. SimplyBook was the only software that offered options for payment, chat, easy API integration, etc. The other software was good and definitely less expensive, but we chose SimplyBook because it offered everything we needed and more.
May 26, 2022
Solid online booking system with good extras
We looked at other solutions (Calendly & Acuity, a few). Still, our client needed an option where it was also possible to sell complementary products during the booking process. This product ticked all the boxes, worked exceptionally well, and was easy to add to set up other add-ons such as WordPress and WooCommerce.
- Easy to use
- See real-time bookings
- Easy to use add-on products
- Can run into pricey options as you increase services
- Customer service can take a while to get back to you
- Facebook integration
- Instagram integration
- Easy to use and implement integrations have saved us time/money
- Customer support delays have cost us some time in setup
- Calendly, Acuity Scheduling and a Squarespace company
We really liked the ability to sell complementary products with the booking process compared to the other two products. SimplyBook.Me is the only product we've actually used and so far have been satisfied with the results.